Case Study Clothing

Case Study

Beyond the Rack

How Lexius Transformed Loss Prevention for a High Traffic Clothing Retailer

This retailer is one of the busiest fashion destinations in the region. With constant foot traffic, fast-moving merchandise, and high-value apparel, they needed a modern way to protect inventory without interrupting the shopping experience. They partnered with Lexius to bring real time, AI-powered theft prevention to their existing camera system.

The Challenge

Protecting valuable apparel while maintaining a smooth customer experience

High Value Apparel

Premium jackets, denim, accessories, and designer pieces are prime targets, each loss carrying a direct financial impact.

Subtle Theft Tactics

Quick concealment, tag swapping, fitting room lifts, and multi-item returns fraud often go unnoticed in the busy pace of the store.

Brand Experience First

The retailer must protect inventory without creating friction or disrupting the welcoming environment customers expect.

The Solution: Seamless Integration

Lexius integrated directly into the store’s existing CCTV setup. The AI analyzes behavior in real time and identifies actions that typically precede apparel theft such as concealment, product bundling, or rapid movement into low visibility zones.

Alerts are sent to the floor leader and security team, enabling quiet, fast interventions that match the brand’s customer-first approach.

<2s

Detection Time

24/7

Monitoring

The Workflow

Our platform empowered the store team with a simple, three step process

Detect

AI flags a potential incident in under 2 seconds.

Verify

The team instantly receives a short video clip to confirm the event.

Deter

Staff discretely intervene, preventing losses before they occur.

Key Results & ROI

In the first 6 weeks, the high traffic apparel store saw substantial improvement

55%

Reduction in Shrinkage

Improved control of high value items

$2,500+

Prevented Losses per Month

Direct, measurable savings

4.7x

Return on investment

Clear financial impact

12hrs

Weekly time saved on manual review

Managers significantly reduced footage checks

Timeline to Results

15 mins

Installation

Same Day

First shoplifter caught

A Concrete Example

Prevented Loss: 187 dollars worth of apparel

How It Happened

Detection

Lexius AI identified a customer removing tags and concealing multiple items in a personal bag.

Alert

An instant alert was sent to security at the exit, who intercepted the customer as they attempted to leave.

Prevention

The items were recovered and returned to the floor before the customer reached the store exit.

"We would have never spotted this tactic on our own, even with cameras everywhere."

Testimonials

Hear from the store team about their experience with Lexius

"Lexius shows us the things our staff physically can’t catch in a busy store. It feels like having an extra set of trained eyes everywhere at once."

Store Manager

Operations

"Our team checks the app constantly. It stops repeat offenders, it stops concealment, and it saves our inventory. The ROI is undeniable."

Loss Prevention Supervisor

Security

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